Telephone reception hours
Telephone reception hours
Reservations and inquiries by phone are accepted from 9:00 to 18:00.
Online reservations on the website are available 24 hours a day.
Check-in is at 15:00 and check-out is at 10:00.
Credit cards are VISA, JCB, American Express, Diner's Club, Master Card, and DISCOVER.
Yes, prepayment is possible. We will inform you of the bank transfer, etc. if you can make an order after booking is completed.
Please be assured that prepaid trips have increased in recent years, including gift trips.
There is one large public bath for men and one for women, as well as a mixed-gender open-air bath called “Yubatake.” Please note that wearing a bathing garment (yuami-gi) is required in the mixed bath.
| Large public bath | 15:00–24:00, and 5:00–10:00 the following morning |
|---|---|
| Open-air bath "Yubatake" | 15:00–23:00, and 6:00–10:00 the following morning |
Dinner and breakfast are on the ground (1st) floor.
Dinner is served from 18:00 to 20:30. Breakfast is served from 7:30 to 9:00.
We can accommodate shrimp and crab allergies only by changing to alternative ingredients. Please contact us by 18:00 at least three days before your stay. The replacement ingredients will be at the hotel’s discretion. Unfortunately, we are unable to accommodate other food allergies. Thank you for your understanding.
Please see this page for sightseeing.
It takes about 20 minutes on foot. If you apply at the front desk, we can provide a complimentary shuttle service. Please feel free to consult us regarding the time.
Yes, there are both.
Yes, both are available. Our banquet hall can accommodate up to 35 guests, and our conference room can accommodate up to 50 guests. If you wish to use either facility, please kindly check the availability of the banquet hall or conference room at the time of reservation or inquiry.
Yes, there is. There are two wheelchairs at Hanabsubaki, so please tell us at the time of reservation or check-in.
Yes, there is free parking (80 cars can be parked).
On the day of your stay, we can store your luggage before check-in. For luggage storage or delivery prior to your stay date, please contact us in advance.
Yes. There are vending machines on the second floor offering soft drinks and cup noodles.
We’re sorry, but there are no places to eat late at night inside the hotel. The main street of Yamanaka Onsen is about a 10-minute drive away, where you’ll find izakayas, Chinese restaurants, okonomiyaki restaurants, and other dining options.
Yes, we have two table tennis tables and one billiards table. Please contact the front desk when you would like to use them. Table tennis: ¥550 per hour, Billiards: ¥550 per hour, Hours of operation: 15:00–23:00 (last reception at 22:00)
Advance reservations are required.